Sickles Market Store Return Policy

Sickles Market stands behind every product we sell. In the unusual event that you need to return merchandise, we would like to help you with the process.

FOOD RETURNS
BAKERY * BUTCHER * CHEESE * DELI * GOURMET  GROCERY * PRODUCE
 
OUR TASTE GUARANTEE
Sickles Market stands behind every product we sell. If unsatisfied with any Sickles Market food, return the item with receipt within 7 days of purchase. We will gladly replace, refund, or issue a store credit. Returns without receipt will be offered a store credit.
 
MERCHANDISE RETURNS
FLORAL * GIFTS * FURNITURE * GARDEN ACCESSORIES  &  GARDEN HARDWARE
 

  • Sickles Market Merchandise must be returned within 30 days of purchase in saleable condition with receipt
  • Returns in saleable condition without a receipt will be offered a store credit
  • Custom orders, used or damaged items will not be accepted
  • Items with gift receipt will be issued a store credit
  • Sale and Holiday items are Final Sale and  cannot be returned
  • Qualifying Returns will be exchanged, or refunded in the form purchased or issued a store credit. Purchases by check will be refunded in cash (7 business days after purchase)

 
FLORAL RETURNS
All Floral purchases must be returned within 3 days of sale date with receipt
 
GARDEN CENTER & NURSERY PLANT RETURNS
ANNUALS * TREES * PERENNIALS * ROSES * HANGING BASKETS * SHRUBS * CONTAINER PLANTS * TROPICALS

Sickles Market wants your garden to be a success! We have highly qualified horticultural professionals ready to advise and help you.
 
All returns are assessed by a Sickles Market Horticulturalist
 

  • Plants purchased at Full Price can be returned within 14 days of sale date must be in saleable condition with receipt to qualify for refund. We will gladly replace, refund in the form purchased, or issue a store credit
  • Discounted Plants are Final Sale and cannot be returned
  • Plants returned without receipt will not be accepted
  • Trees and Shrubs purchased at Full Price are guaranteed for 1 Year with the purchase of Bumper Crop
  • Roses purchased at Full Price are guaranteed to October 31 of sale year with the purchase of Bumper Crop
  • Annuals, Perennials, Container Plants, Bulbs, Tropicals and Hanging Baskets are not guaranteed
  • Qualifying dead plant returns will be issued a store credit
  • Replacement plants are not guaranteed

 
Ask us how to best care for your plants purchased at Sickles Market. If your plants don’t seem right, call us! If your plant dies return it with receipt to Sickles Market.
 
Our professional horticulturalists will determine whether your plant qualifies for replacement. If deemed to be replaced, you will be offered a one time replacement plant of equal value or given a store credit.